Membership

Sapa O'Chau Travel Social Enterprise is a world leader in responsible tourism. We are awarded 2017 World Responsible Tourism Awards - Best Community Initiative, SILVER for 2016 World Responsible Tourism Awards - Best for Poverty Reduction, 2016 World Tourism for Tomorrow Awards - Finalist, and longlisted for 2015 World Responsible Tourism Awards - Best for Poverty Reduction. Sapa O'Chau Travel Social Enterprise is the only tour operator in Vietnam that is officially registered as a social enterprise.

In order to serve our guests better, we improve our quality of service at our Sapa O'Chau Travel Social Enterprise and Sapa O'Chau Café by serving members only. This is with effect from 14 Nov 2017.

We want to foster a lasting relationship with our members who support responsible and sustainable tourism; members who support United Nations Sustainable Development Goals; members who encourage disadvantaged ethnic minority people especially women and children; members who would feedback to us face-to-face so that we can improve our quality of service instead of putting us down anonymously via online review services.

Membership includes complimentary usage of our facilities. We provide members with the exclusive use of our café, free shower facilities, shampoo, towel, lockers, luggage storage, welcome drink, member care, etc. 

It is our pleasure to walk you through our membership privileges. Please feel free to contact our customer care at info@sapaochau.org to arrange an appointment.

We have downsized due to covid-19 and have moved into our new social initiative Sapa Indigo Inn. Here we are experimenting with scaling up our hospitality training initiative. This can be implemented at locations beyond Sapa to train disadvantaged ethnic minority youth in hospitality so that they can join the booming tourism industry which is in great shortage of trained staff. This will help businesses to employ local people rather than people from big cities. Local people have in-depth knowledge of the area to better serve tourists.